job details

Debt Collection and Customer Relationship Agent

  •  Posted:  Mon. 21 Jun, 2021
  •  Expires:  31, Jul 2022
Job Type
Debt Collection and Customer Relationship

Job Summary

Mwanga Limited is a pioneer and independent Debt Recovery and Customer Support firm which is based in Maryland, Lagos. We are looking for smart and agile graduates/ part - time students to contact debtors and claim outstanding loans. This will be done primarily through telecommunication channels. This role provides great opportunity to learn on the job and acquire valuable skills for your professional growth.

Job Description

  • Manage recovery of overdue payments from customers by reaching out to customers. 
  • Aim to hit set individual/team targets by collecting overdue loans. 
  • Follow up on delinquent accounts, updates and maintains accurate records. 
  • Perform other assigned duties necessary to support the portfolio weekly. 
  • Give accurate report on customers reached out to weekly.
  • Understand the assigned product and be persuasive enough to convince customers to pay amounts due using available repayment methods.

Job Experience

  • OND/ HND Qualification.
  • Excellent communication skills (spoken and written).
  • Preferably resident within 1-hour driving distance from Maryland, Lagos.
company details

Mwanga Limited

Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis.

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